Bug Report & Feedback

We love hearing from you! Share your thoughts, ideas, or issues in our Discord community. It’s the best place to connect with us and other users ❤️

To report a bug:

Locate the log file

Before reporting, ensure Tabletop Creator is closed.

If you opened a project, find the log file here: <PROJECT_FOLDER_PATH>/temp/logs/

If you couldn’t open a project, find the log file here:

Windows: C:/Users/<USER>/AppData/LocalLow/TabletopTech/TabletopCreator/Player.log
MacOS: ~/Library/Logs/TabletopTech/TabletopCreator/Player.log (See MacOS note below for accessing hidden folders.)

Submit the log file with a detailed explanation of the issue and steps to reproduce it via our Discord in the #support channel.

Reproducing the bug on our end helps us fix it faster. Share as much detail as you can!

We appreciate your report and will update you once the issue is resolved.

Complete Project Folder:
Sometimes we may need the entire project folder to troubleshoot. If you can’t share all assets, sending the data folder within your project is often sufficient.
Alternatively, create a minimal project (a new project with minimal content) where the issue is reproducible, and share that instead.
⚠️ Important:
If we request your project, please share it via a private message in Discord. This ensures your data remains secure and is only accessible to our support team.

Windows Crashes:
If the app crashed during startup and no log file was created, check this path for crash reports: C:/Users/<USER>/AppData/Local/Temp/TabletopTech/TabletopCreator/Crashes

MacOS Hidden Folders:
If you can’t locate the ~/Library/ folder, enable hidden files in Finder:
- Press Cmd + Shift + . (period key) in any Finder window.
- Navigate to ~/Library/Logs/ to locate the log file.
(Note: ~/ corresponds to /Users/<USER>/ on MacOS.)