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Bug Report & Feedback

We love hearing from you! Share your thoughts, ideas, or issues in our Discord community. It’s the best place to connect with us and other users ❤️

To report a bug:

Locate the log file

Before reporting, ensure Tabletop Creator is closed.

If you opened a project, find the log file here: <PROJECT_FOLDER_PATH>/temp/logs/

If you couldn’t open a project, find the log file here:

  • Windows: C:/Users/<USER>/AppData/LocalLow/TabletopTech/TabletopCreator/Player.log
  • MacOS: ~/Library/Logs/TabletopTech/TabletopCreator/Player.log (See MacOS note below for accessing hidden folders.)

Share the log file

Submit the log file with a detailed explanation of the issue and steps to reproduce it via our Discord in the #support channel.

Reproducing the bug on our end helps us fix it faster. Share as much detail as you can!

Thanks! ❤️

We appreciate your report and will update you once the issue is resolved.

Additional notes

  • Complete Project Folder:
    Sometimes we may need the entire project folder to troubleshoot. If you can’t share all assets, sending the data folder within your project is often sufficient.
    Alternatively, create a minimal project (a new project with minimal content) where the issue is reproducible, and share that instead.
    ⚠️ Important:
    If we request your project, please share it via a private message in Discord. This ensures your data remains secure and is only accessible to our support team.

  • Windows Crashes:
    If the app crashed during startup and no log file was created, check this path for crash reports: C:/Users/<USER>/AppData/Local/Temp/TabletopTech/TabletopCreator/Crashes

  • MacOS Hidden Folders:
    If you can’t locate the ~/Library/ folder, enable hidden files in Finder:
    • Press Cmd + Shift + . (period key) in any Finder window.
    • Navigate to ~/Library/Logs/ to locate the log file.
    (Note: ~/ corresponds to /Users/<USER>/ on MacOS.)

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